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Open to VP / Director / Head of UX

Driving {{ heroWord }} with precision

10+ years turning reactive studios into research-driven organizations — now compressing the distance from idea to impact with AI. More than pixels: a decade of hands-on craft, driving the business metrics that matter.

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Greg Dilley
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The Operating Model

The system behind turning reactive design into a strategic function.

01

Operationalizing Research

Instituted continuous discovery and the platform's first SUS benchmarking program — giving leadership quantifiable proof of UX-led ROI.

02

Organizational Scaling

Split generalist teams into specialized tracks — Architects vs. Designers — to kill design debt and multiply velocity.

03

Product Strategy & ROI

Dismantled enterprise silos through moderated workshops that compress alignment timelines into days, not quarters.

Selected work.

Five organizations. One operating model for scaling design.

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Read the case study →
You are a very good leader. I would hire you again in a heartbeat, anywhere I went.
— CIO, Fintech
Greg has become the most important mentor I have ever had — from bandaid production work to identifying root problems.
— UX Designer, direct report

A decade in the pixels.

Before I led, I made things myself. These are selects from 2007–2016 — shown as artifacts of the craft, not current-standard work.

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NYCUXPA · Industry facilitation

Scaled a single-evening Design Studio sprint for 90+ enterprise practitioners across 9 cross-functional units — blank page to concept presentation in one night.

NYCUXPA design studio
NYCUXPA design studio
Greg Dilley, informal
Beyond the work

Soccer, lifelong. Playing since I was a kid, into college. A team is only as strong as its movement off the ball — the same lesson I apply building design organizations.

Married my college love. Three kids later, we get to watch them play the same game — and still sneak out on a date.

Outside of work I'm building or fixing something around our NJ home — a pizza oven, a garden, whatever needs it. Same process as the day job: find the constraint, build the system, stay in the trenches.

Advisory & Consulting

I'm currently accepting a limited number of advisory engagements through White Matter UX, while exploring full-time VP / Director / Head of UX roles.

01

Fractional Advisory

Partnering with founders part-time to anchor product roadmaps and design systems in research, not founder hunches.

02

Design Execution

Deep information architecture and rapid, AI-accelerated execution — so teams build the right thing, test it, and ship it fast.

03

Talent Placement

Practitioner-led vetting, using two decades in UX to deliver elite, research-backed design talent.

Learn more about White Matter UX →      

Let's drive the outcomes your product deserves.

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© {{ year }} Greg Dilley — greg.dilley@gmail.com
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The challenge

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The impact

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